Discover Why Our Partners Love Working With Us
We are excited to share our latest Customer Spotlight Video, featuring OneRail! As a valued partner, OneRail has experienced firsthand the benefits of collaborating with GoShare. In this video, you’ll get an inside look at how our partnership has led to success for both companies and why our partners love working with us.
A Strong Partnership
OneRail is a leader in the logistics and supply chain industry, providing innovative last mile delivery solutions for many businesses in the food & beverage industry and providing delivery services to retailers. By partnering with GoShare, they have been able to leverage our expertise, technology and nationwide driver network to enhance their service offerings and deliver exceptional results to their enterprise clients.
Collaboration for Success
Our partnership with OneRail is built on a foundation of trust, communication, and collaboration. Both companies share a common goal: to provide seamless and efficient final mile logistics solutions for our clients. This shared vision has led to a strong and productive working relationship that continues to grow and evolve.
The GoShare Advantage
One of the key reasons our partners, like OneRail, enjoy working with us is our commitment to excellence. We pride ourselves on providing top-notch customer service, cutting-edge technology, and a vast network of delivery drivers. These factors, combined with our dedication to continuous improvement, make GoShare an ideal partner for businesses looking to optimize their logistics operations.
Watch the Video
Don’t just take our word for it – hear it straight from OneRail! Check out the Customer Spotlight Video to learn more about our partnership and see why our partners love working with GoShare. We’re confident that you’ll be inspired by the success story and motivated to explore how GoShare can benefit your business as well.
We look forward to continuing our partnership with OneRail and showcasing more success stories from our valued partners. Stay tuned for future Customer Spotlight Videos and other exciting updates from GoShare!
Video Transcription:
Matt Schultz:
My name is Matt Schultz. I work for OneRail on Demand Technologies, Inc. as the parent company. I am the Vice President of Logistics Partnerships, and what that means is I direct our team with finding, onboarding, and managing all of our courier partners throughout the system.
Shaun Savage:
What OneRail can offer is unique and separate, but in the same sport essentially is what GoShare is doing. Yeah, so I think the partnership has been really good so far from our perspective and really interesting and unique, what you guys bring to the table.
Thank you for being a GoShare customer and a great partner. I know you meet with our team routinely, probably on a daily basis almost, and so you’ve gotten to know us. Can you talk about why you chose GoShare or what was interesting about GoShare to you?
Matt Schultz:
We were getting into larger deliveries at that time and we were looking for partners that could handle that, that could actually handle the larger deliveries. And across the board, didn’t even know at the time that GoShare actually did have sedans and pickup trucks and just smaller vehicles. I was more focused on a big and bulky. That’s what we were focused on at the time, and that’s how the relationship started from our standpoint.
Shaun Savage:
Yeah, and I think that that really was where GoShare got its start, was in truly on demand deliveries for large vehicles. Cargo vans, box trucks are not easy to come by necessarily and especially on short notice. But in today’s world that we live in, consumers and businesses expect on demand delivery.
Matt Schultz:
Exactly.
Shaun Savage:
… delivery all the time, and you have to be able to get a box truck or a cargo van or a pickup truck or otherwise quickly.
Can you talk about what is it that you like about GoShare, now that you’ve been working with us for over a year. What have you found that you like about it?
Matt Schultz:
Dependability. Right. I mean, that’s the easy. But I think that what I really like about GoShare and who I deal with on a day-to-day basis and every two week basis with your company is the engagement. I mean, you’re actually engaged. It’s not just, we’re sending you orders and you do them and we don’t have any discussions about them.
Between Christian and Tucker and even Sean, these guys are just truly engaged in our relationship, our partnership, and what’s going on on a day-to-day basis. So much so that they take everything that have, they take it in stride, whether it’s good, whether it’s bad. You think of a box truck as just, hey, yeah, a lot of customers think box trucks are just like Uber. They’re just available, just sitting around, nothing to do.
But we know, you know, the box truck drivers have to work. They’ve got to be on the road, they’ve got a schedule for the day. They’re not just sitting around waiting. I mean, yes, they could be every now and again, but that’s not what they do. This isn’t an Uber driver. It’s not a gig economy driver.
So when we have things that have to get done right now and it’s just not moving the way we want it to move, we can always count on GoShare right at that minute. “Hey, we have this order. It’s cycling right now. Can you see if you’ve got somebody available?” And nine times out of 10, Sean’s finding, or even Tucker, when Tucker has to fill in there, they’re finding somebody to do it.
Shaun Savage:
Yeah.
Matt Schultz:
It’s amazing. They’re working hard to make the partnership as best it can be. That’s what I truly enjoy the best.
Shaun Savage:
Yeah, that communication is super important, and great to hear that you’ve had a good experience dealing with the whole team so far.
Matt Schultz:
Right.
Shaun Savage:
You mentioned three of them, and not to mention the countless people behind the scenes too that are making it happen.
Matt Schultz:
Right.
Shaun Savage:
Making sure all the orders get picked up quickly, and if anything needs to be fixed, it gets fixed pretty fast. And these types of partnerships and integrations aren’t necessarily easy.
Matt Schultz:
They’re not.
Shaun Savage:
It’s not like, yeah, you just connect and it’s done. It requires effort to integrate a delivery API
Matt Schultz:
It does require effort.
Shaun Savage:
Their job is to make sure that our partners have a good experience every time, and that you get what you need from us and you get it quickly. It’s an on demand world, it’s an on demand business, and things have to happen pretty quickly.
Matt Schultz:
For me personally, a lot is counted on. Obviously, our platform is visibility, and we’re SaaS based and we’re selling that to our customers. But our team’s job is to find the best of the best who can get orders delivered in a timely fashion.
So when we have these situations where we’ve got these especially big and bulky, and they can get done with the SLA actually being met sometimes within even two hours, which for a sedan, great. If they can’t do it in two hours, we failed. But for box truck, that’s a pretty tall task. And for that stuff to get done, that’s what makes our life easier, that we can count on GoShare, especially in all the major markets that you’re in. When we call on them, they’re there and we can depend on them to get the job done when we need it done.