Effective Date: 11/05/2020
GoShare believes all our employees, contracted workers and customers deserve to be treated with dignity, decency, and respect. We created this policy to set forth our standards for those using our service, as well as our expectation that all interactions will be free of bias, prejudice, discrimination, and harassment.
Any victims of harassment or discrimination – whether customers, contractors, or employees – are encouraged to contact human resources immediately, by using the form found at: https://goshare.co/harrassment-or-discrimination-complaint/. Any complaint or violation of GoShare’s policies and standards will be investigated in a timely manner and resolved appropriately.
Any individual using GoShare’s platform, contracting with GoShare, or employed by GoShare is covered by and expected to comply with this policy. Failure to do so will result in disciplinary action, which may include verbal or written reprimand, suspension or termination of employment, and suspension or termination of access to GoShare’s platform. The severity of the consequences will be determined by the seriousness of the situation.
Managers and supervisors who knowingly allow or tolerate discrimination, harassment or retaliation, including the failure to immediately report such misconduct are in violation of this policy and also subject to discipline, including termination or employment.
Our organization complies with all applicable federal, state and local anti-discrimination and harassment laws and regulations and our policy adheres to the following definitions and guidelines:
Discriminatory treatment, in whole or in part, based on an individual’s race, color, national origin, age, religion, disability status, gender, sexual orientation, gender identity, genetic information, or marital status will not be tolerated.
A variety of federal, state, and local laws strictly prohibit such forms of discrimination, including Title VII of the Civil Rights Act of 1964, the Age Discrimination Act of 1967, and the Americans with Disabilities Act of 1990. This policy is intended to comply with the prohibitions stated in these anti-discrimination laws.
Our organization prohibits harassment of any kind, including sexual harassment. Harassment is defined as any verbal or physical conduct designed to threaten, intimidate, or coerce.
The following examples of harassment are guidelines only and not exclusive when determining whether there has been a violation of this policy:
Hitting, hurting, or otherwise intending to cause physical harm or injury to another person is never allowed.
GoShare has zero-tolerance for any form of sexual harassment.
According to the Equal Employment Opportunity Commission (EEOC), sexual harassment is defined as “unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature … when … submission to or rejection of such conduct is used as the basis for employment decisions … or such conduct has the purpose or effect of … creating an intimidating, hostile or offensive working environment.”
Sexual harassment may take different forms. The following examples of sexual harassment are guidelines only and are not exclusive when determining whether there has been a violation of this policy:
Delivery professionals and customers using the GoShare’s Platform are advised to:
All sexual contact is prohibited while using GoShare’s apps, website, or services, including during a project.
All contact should end once the delivery is complete, unless it is sanctioned through the GoShare platform as part of a follow-up service, such as returning a missing item, or as a result of a newly booked GoShare project.
Texting, calling, visiting, or trying to visit a GoShare user in person after a project is complete is not allowed.
No hardship, loss, benefit or penalty may be imposed in response to:
However, filing groundless or malicious complaints is an abuse of this policy and will be treated as a violation. Any person who is found to have violated this aspect of the policy will be subject to discipline up to and including termination of employment and removal from the platform.
GoShare treats all complaints and investigations confidentially to the extent possible, and discloses information strictly on a need-to-know basis.
The identity of the complainant is usually revealed to the parties involved during the investigation, and the investigating manager or director will take adequate steps to ensure the complainant is protected from retaliation during and after the investigation.
GoShare has established the following procedure for submitting a complaint of harassment, discrimination or retaliation.
If the investigation is inconclusive, or if it is determined that there has been no violation of policy, but potentially problematic conduct may have occurred, the report may recommend appropriate preventive action.
Nothing in this policy may prevent the complainant or the respondent from pursuing formal legal remedies or resolution through local, state or federal agencies or the courts.
If you have any questions about this policy, please reach out to us using the confidential form at https://goshare.co/harrassment-or-discrimination-complaint/.