Why GoShare Collects Proof of Delivery for Every Project - GoShare blank

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Why GoShare Collects Proof of Delivery for Every Project

In the last mile delivery industry, ensuring that items reach their intended destination in a safe and secure manner is of utmost importance. That’s why GoShare, a leading platform connecting truck and van owners with individuals and businesses in need of moving or delivery services, has a rigorous proof of delivery process in place for every project. This process includes the driver taking a photograph of the cargo items at the destination and/or requesting a signature from the receiver using the GoShare app.

Safety and Security

The primary reason for collecting proof of delivery is to ensure the safety and security of both the goods being transported and the parties involved. By capturing a photograph of the cargo items at the destination, GoShare provides visual confirmation that the items have been delivered in the same condition they were in when picked up. This photographic evidence can be crucial in resolving any disputes or claims that may arise in the future.

In addition to the photograph, GoShare also offers the option for the receiver to provide a signature using the app. This signature serves as an acknowledgment that the items were delivered to the correct location and received by the intended recipient. It provides an extra layer of protection against fraudulent claims and helps establish a clear chain of custody.

POD Pending

Verification and Accountability

Collecting proof of delivery is also essential for verifying that the delivery was completed as agreed upon. It holds both the driver and the receiver accountable for their roles in the delivery process. With photographic evidence and a digital signature, GoShare can verify the successful completion of the project and ensure that the driver has fulfilled their responsibilities.

This verification process also benefits the receiver, as it provides them with reassurance that their items have reached the intended destination. By requiring a signature, GoShare helps build trust between the driver and the receiver, instilling confidence in the reliability and professionalism of its drivers.

POD Photo


Dispute Resolution

Despite everyone’s best intentions, disputes may occasionally arise regarding the delivery of items. Whether it’s a claim about damaged or missing goods, or a disagreement about the destination address, having clear proof of delivery can help the resolution process.

If a dispute emerges, GoShare can refer to the photographic evidence and the digital signature to help determine the facts. This documentation significantly reduces the potential for disputes to escalate into time-consuming and costly legal battles, benefiting both the customers and GoShare.

POD Signature

Continuous Improvement

Collecting proof of delivery also enables GoShare to continuously improve its services. By analyzing the data gathered from the photographs and signatures, GoShare can identify any patterns or issues that may need attention. For example, if a particular driver consistently receives complaints about damaged items, GoShare can take appropriate actions, such as providing additional training or removing them from the platform.

Furthermore, feedback from customers can be crucial in identifying areas for improvement. The proof of delivery process allows customers to provide comments or notes directly through the app, helping GoShare to address any concerns promptly and make necessary adjustments to deliver an excellent customer experience.

Submit POD Signature


GoShare’s collection of proof of delivery is crucial for ensuring the safety and security of transported items, verifying the successful completion of deliveries, resolving disputes efficiently, and continuously improving its services. By capturing photographic evidence and digital signatures, GoShare establishes accountability and builds trust between its drivers and customers. The rigorous proof of delivery process not only protects both parties but also helps GoShare provide the best possible delivery experience to its customers.