Meet Manny our Driver of the Month November 2023 - GoShare blank

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Meet Manny our Driver of the Month November 2023

Meet Manny our Driver of the Month November 2023


Meet the latest GoShare Driver of the Month, Manny from Philadelphia, PA. Manny chats with GoShare CEO Shaun Savage about his experience working on the GoShare platform and offers some tips for other GoShare delivery pros. His excellent communication skills and attention to detail have helped him become a top performing delivery professional on the GoShare platform, and he’s been able to use his box truck and cargo van to make money on a flexible schedule.

Why Join GoShare?

Flexible Hours

As an independent contractor you can work when you want. The GoShare platform gives you the flexibility needed to achieve a healthy work-life balance, it’s the perfect side hustle. Accept deliveries on your schedule and never worry about letting us know when you take some time off.

Strong Earnings

GoShare deliveries pay some of the highest per hour earnings in the logistics industry. GoShare delivery professionals are able to turn their vehicle into a money maker, supplement their income, and keep 100% of their tips. Top delivery pros earn thousands of dollars per month.

Benefits

We are about building a community of delivery professionals who want to be their own boss. As a GoShare delivery professional you get access to benefits and perks such as healthcare, vehicle discounts, and cash advances. You can also win cash and other prizes in one of our many contests.

Still not convinced? Watch the video to hear James explain why he loves working with GoShare. Top delivery professionals like Manny are able to earn extra income on a flexible schedule with GoShare and we’re confident that you can too, learn more and sign up now.

Video Transcription:

Manny:

My name is Emmanuel Harris. Most people call me Manny. I’m from Philadelphia. I live in Philly, Northeast Philadelphia. I came here when I was young. I’m from actually West Africa, Liberia. I have a 15-year-old son and then I had three girls. One of ’em are 11, yeah, 11, 6 and 4. When I go home, I’m all daddy. Daddy, that’s it. My wife gets to take a break and all that stuff. So that’s why I come out here and work really hard because when I go home, I know.

Shaun:

Yeah, good for you. Four kids is a lot. I have two daughters who are young, 4 and 1, and I think I have my hands full, but you definitely have your hands full.

Manny:

Definitely that man. Three girls and a boy. Yep.

Shaun:

Does your work with Goshare, do you feel like that kind of gives you more flexibility to spend more time with your kids when you want to?

Manny:

Yes. That’s actually part of the reason why I do this and I do this very well, is because I have that flexibility of basically being able to turn on my app and still earn a living and then when I go home I can just be focused with the kids.

Shaun:

Yeah, I’ve heard similar stories from a lot of our delivery professionals who really enjoy the flexibility. I think that’s one of the main things that attracts people to GoShare and it makes sense. Can you talk a little bit about your truck or van that you have?

Manny:

Yes. I have a E350 as a box truck, 16 foot. And I do also have a sprinter, a ProMaster as well too, so I use primarily the box truck to make deliveries and stuff like that because it is bigger and I can take more. I can get bigger orders and stuff like that. So for now, that’s what I’m primarily using, the box truck. Just a lot of work and where I’m at, so we’re staying busy.

Shaun:

Can you talk about some of your hobbies and things that you like to do for fun outside of GoShare?

Manny:

Of course my family, right? We do a lot of stuff together, but I do play basketball and I also workout after work or if I have some free time, I’m at the court playing with my guys, just street ball basically.

Shaun:

What advice do you have for other GoShare delivery professionals who are maybe just getting started and want to learn how to be successful on the platform?

Manny:

Read the detail of every job because the app that you guys have created is great and it’s so easy to use. So read the information because you guys are going to try your best to put enough information in there so that way we don’t get stuck on anything. So read information before accepting any job. Make sure that the order can fit your car because you don’t want to take something that’s not going to fit, because now that’s going to be a headache for the customer and GoShare and stuff like that. And then also try to be on time. If you can’t make it on time to a pickup spot to pick up the order, make sure that you don’t accept it because then you’re going to be late and stuff like that, and customers don’t like late. Same thing with the partners that we’re picking up from, that want their item delivered. So try to be on time for every job. And then also just communicate, really always reach out if you need help or contact the customers if you have to let ’em know what’s going on, that you got their order and you’re on their way to them so that way they know when to expect you.

Shaun:

Yeah, that’s excellent advice across the board. All the things that you said are really important. Communication is obviously key, really important to communicate. Reading all the details of the order is exceptionally important as well, and I appreciate how you recognize that we try to give you as much information as possible because we want you to be successful and we want it to go smoothly. Why do you think customers choose GoShare?

Manny:

I would say that the ease to use the app, I think that’s really good. And then having choices, there’s a lot of loads that are different sizes, so they have that option to, no matter how big or small the order is, GoShare can fulfill it with having different vehicle sizes and stuff like that. And then the communication too, because for what I have heard from customers is that the communication is there from customer service, they’re letting them know, “Hey, listen, your driver just picked up your order. They’re on their way.” Even when we are on route, “Hey, the guy is heading to go pick up your order now.” There’s a lot of information that is provided to the customer that kind of helped me out as a driver. So that way when I get there, I already know you guys already set that foundation.

Shaun:

Yeah, that’s a good point. And yeah, I think it’s really, it’s always helpful to have the customer support team behind you to assist you and make sure that not only are you well-informed, but also the customer. What would you tell someone who is thinking about joining GoShare for the first time?

Manny:

I would say if you like a good company, I would say, come on board and join GoShare, because you won’t regret it because they have a strong team behind them, alright. The customer service is excellent, the communication is there. And then the app man, honestly the app is really great.

Shaun:

Do you find that GoShare’s app is better than some of the other ones that you’ve seen out there?

Manny:

Yes. I want to say it’s the best because like I mentioned earlier, there’s a lot of information that some apps won’t even tell you, right? You just got to go with this.

Shaun:

Yeah, thank you. I appreciate that. And yeah, and that’s by design. I think we want to be as transparent as we can when we’re sending you the order information from the customers because it’s not fair to withhold pertinent information because what ends up happening is you might accept a delivery order and then you get there and you find out that you can’t do it for some reason, and then you just wasted a ton of your time and that’s not fair. And so we designed the app to be as transparent as we can. We pass along all the information that we have from the customer to you so that you can make an informed decision about if you want to accept this particular delivery or not. Because you always have the option to either accept it or reject it. Is there anything else that you’ve seen that kind of sets GoShare apart from its competitors?

Manny:

The customer service is great. Yeah, that’s what I like. The customer service, the team that Brandy, Corina – I know that if we’re getting the service, obviously the customer is probably getting that service too. As a driver we have that customer service from you guys that we can reach out to you guys for anything. So I’m sure the customer’s getting that. The customer service is great, I like that a lot. I haven’t had any complaint with any of my customers. “Oh yeah, they text me that you was on your way and you’re here. Wow.” So that’s really good.

Shaun:

I agree. I think our customer service is top notch, and you’re right, it’s both for you as a driver and also for the customers. Because we consider everyone a customer. We consider the delivery professionals customers. We consider the customers, customers and we try to treat everybody fairly and equally and it usually ends up being a good experience for everybody because of that.