Deloitte Fast 500™ and its Significance

Now in its 31st year, the Deloitte Technology Fast 500™ is regarded as one of the most comprehensive and respected rankings of fast-growing technology companies across North America. Only companies with exceptional revenue growth from 2021 to 2024 are considered for this prestigious list.

GoShare’s CEO and Founder, Shaun Savage, credits the company’s innovative logistics technology, enterprise retail partnerships, geographic expansion and a persistent team with driving its growth. “We’re honored to be recognized again by Deloitte as one of the fastest-growing tech companies in North America. This achievement is a reflection of our incredible team, our delivery professionals, our customers who trust GoShare to deliver what matters and our investors who believe in our mission. Our focus on AI-powered delivery optimization and seamless integration with major retailers continues to set us apart in the logistics industry. Our driver network has expanded to more than 75,000 activated delivery professionals across 40 states and we’re still expanding”

GoShare’s Impressive Growth

Listed on the ranking at #405, GoShare’s impressive growth rate has earned them a well-deserved place on the Deloitte Fast 500™ list. By leveraging advanced technology and a network of reliable and professional drivers, GoShare has revolutionized the way people move and deliver big & bulky items. Our platform connects individuals and businesses with drivers who have trucks, cargo vans, and cars, making it easier and more efficient to transport goods. GoShare’s work culture and employee satisfaction focus have led to employees staying more than twice as long as the average startup which leads to better customer experiences.

The inclusion of GoShare in the Deloitte Fast 500™ list highlights the company’s outstanding performance and success. This recognition is a result of GoShare’s relentless focus on delivering high-quality solutions, exceeding customer expectations, and providing innovative software that supports on demand delivery and moving services.

Why It Matters

Being recognized twice as one of North America’s fastest-growing companies by Deloitte positions GoShare for continued success and growth. This distinction not only validates the company’s achievements but also attracts attention from potential customers, partners, drivers and investors. GoShare’s commitment to providing excellent software, support and meeting evolving market demands will undoubtedly pave the way for even greater accomplishments in the future.

Conclusion

GoShare’s inclusion in the Deloitte Fast 500™ list is a remarkable achievement and a testament to our exceptional growth and leadership in today’s delivery and moving industry. This recognition reinforces GoShare’s commitment to excellence and establishes us as a true innovator in the logistics industry. With our ongoing dedication to customer satisfaction and our ability to leverage technology to streamline logistics, GoShare is poised for long term success.

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A Fortune 500 paint supplier with a nationwide retail distribution network needed a more resilient last mile delivery solution. Since their primary retail partner operates thousands of stores across the United States and their delivery needs are unpredictable, they found themselves encountering supply chain challenges, especially when needing to meet urgent contractor demands and servicing remote areas.

The Challenge

The client’s operations depend on timely, same day deliveries to professional painters and contractors. Delays can halt job sites and damage customer satisfaction. Relying on a single logistics provider left them exposed to service failures, creating gaps in coverage during high demand periods or when technical issues disrupted service.

Additionally, their existing system lacked flexibility in scaling up capacity for urgent requests. Painters often required immediate deliveries and the client needed a way to fulfill those requests without relying exclusively on in-house fleets or a disparate group of drivers. These critical delivery requests also faced further difficulties in remote areas. Delivery providers often had trouble offering reliable service for the client in smaller, less densely populated cities.

The Solution

To strengthen service reliability, speed and flexibility, the client’s logistics leadership team chose GoShare as one of two national delivery partners. Seeking an agile solution after challenges with prior providers, they felt that they could achieve reliable service continuity and redundancy across markets thanks to GoShare’s:

• Extensive driver network that expands coverage into hard-to-reach markets with a variety of trucks, vans and sedans.
• Direct POS integration that streamlines operations, bypassing the costs and inefficiencies using automation solutions and workflows.
• Flexibility to supplement their existing fleet during demand spikes without incurring fixed costs.

Key Metrics and Achievements

Since partnering with GoShare nationwide, the client has benefited in several ways:

• Cost Efficiency: By using GoShare, they found significant savings from no longer needing to maintain a large in-house fleet and predictable wholesale rates.
• Improved Service Satisfaction: Contractors gain reliable on demand deliveries of paint, improving the client’s ability to serve painters who often request building materials delivered with little notice.
• Operational Flexibility: Scaling based on delivery demand has never been easier since integrating with GoShare, ensuring continuity of service and offsetting disruptions caused by previous providers.

Client Testimonial

The client’s logistics team has praised GoShare as a cost saving delivery solution that supports their growth strategy. Several strengths of the GoShare platform they pointed out include:

• Driver performance and on-time delivery, where high quality benchmarks are consistently met.
• Nationwide presence, creating reliability within their distribution model even in remote suburbs.
• Responsive customer service, where fast exception handling leads to successful problem solving.
• Continuous innovation, highlighted by feature updates such as real-time tracking and automated SMS/email alerts.

Conclusion

Thanks to an API integration with the GoShare platform, the Fortune 500 paint supplier has been able to reliably meet same day delivery requests, even in remote locations and without sacrificing service agility or increasing their operational costs. GoShare’s ability to integrate with evolving systems with our Delivery API, provide reliable supplemental delivery for building materials, and support long term expansion makes it a strategic partner for the client’s logistics future. If your business is looking for a reliable delivery solution you can contact us  today or get a price estimate and book in minutes.

The post Case Study: Enhancing Delivery Reliability with GoShare appeared first on GoShare.

A Fortune 500 renewable energy company sought to modernize its delivery operations to keep pace with rapid growth. Before engaging GoShare, the company’s energy division faced challenges with real-time visibility, milestone tracking, and coordination across distributed teams. Operational inefficiencies were leading to delayed project timelines, missed communication, and difficulty reconciling logistics costs with financial systems.

The Challenge

The energy team recognized that its existing logistics workflows lacked transparency and agility. Delivery updates were often delayed, cancellations created uncertainty between teams, and invoice processing was complicated by missing shipment data. At the same time, leadership needed tools that could scale with growing demand, reduce operational friction, and provide measurable improvements in efficiency.

The Solution

In need of a delivery partner that can support LTL pallet shipments to warehouses, jobsites, and even homes, GoShare was selected after a competitive evaluation process because of its:

• Real-Time Visibility: Live milestone tracking and instant updates gave the commercial team the clarity they needed to manage projects more effectively.
• Technical Responsiveness: Fast integration and technical support addressed the team’s immediate pain points.
• Operational Reliability: Consistent fulfillment rates helped build trust within and across departments.

Key Metrics and Achievements

GoShare’s last mile delivery platform was integrated into the company’s workflows, ensuring orders were tracked accurately and fulfilled correctly. Measurable improvements included:

• Increased Transparency: Teams gained real-time insight into order status, improving collaboration and reducing friction caused by miscommunication.
• Operational Efficiency: High delivery fulfillments highlight the reliability of GoShare’s same day delivery services.
• Improved Financial Processes: GoShare’s reporting capabilities helped the energy team resolve long-standing billing discrepancies and prompted additional progress towards smoother financial reconciliation.

Client Testimonial

Team members emphasized that GoShare’s API integration was critical in solving legacy pain points. One manager noted that before the integration the commercial team operated with limited visibility and slower communication loops. Now, leadership is pleased that GoShare has provided the technical agility and customer responsiveness needed to meet operational challenges. GoShare’s milestone tracking has built confidence in their operational process and led to increased collaboration, showcasing a commitment to strengthening the partnership.

Conclusion

By integrating GoShare, this renewable energy leader transformed its delivery operations from fragmented and reactive to transparent and responsive. The solution has supported operational efficiency, improved trust across teams, and laid the groundwork for scalable, real-time logistics that align with the company’s growth in the clean energy sector. If your business is looking for a reliable delivery solution contact us today.

The post Case Study: Driving Operational Efficiency Through Real-Time Delivery Integration appeared first on GoShare.

A leading grocery store chain with over 250 locations across California, Arizona, Nevada, and Texas sought to improve its ability to serve business customers. The company’s distribution strategy required dependable, flexible deliveries from retail locations to other businesses, a critical service for customer retention and growth in the highly competitive grocery sector.

The Challenge

The grocery chain’s logistics, legal, and IT teams all stressed the need for a more reliable and scalable delivery partner. The retailer faced multiple pain points before working with GoShare:

• Unreliable past providers: Their previous logistics partner struggled with service failures and weak support.
• High operational costs: Despite raising delivery fees, the grocery chain reported losing money on each order, making efficiency crucial.
• Fragmented solutions: Competitors lacked the ability to cover diverse delivery needs with different vehicle types, requiring multiple providers.
• Visibility and reporting gaps: Limited access to driver details, vehicle assignments, and performance reporting created inefficiencies in operations.

The Solution

The grocery chain partnered with GoShare to unify its B2B delivery operations. GoShare’s platform addressed several critical needs:

• Flexible fleet options: Access to various truck sizes for different delivery use cases.
• Reliable performance: Dependable service that minimized missed deliveries and customer complaints.
• Expanded coverage: Geographic reach across the retailer’s key U.S. markets, including plans for weekend operations.
• Collaborative improvements: GoShare committed engineering resources to improve reporting tools, including cumulative order reports and enhanced driver contact visibility.

Key Metrics and Achievements

Since adopting GoShare, the grocery chain has seen meaningful improvements:

• Stronger customer satisfaction: Reliable fulfillment from delivery pros helped maintain key business accounts, offsetting the financial challenges of subsidized deliveries.
• Operational efficiency: On-time delivery performance improved, reducing the burden on store teams.
• Scalable operations: Coverage expansion and potential weekend delivery capabilities gave the retailer flexibility to adapt.
• Strategic alignment: Executive discussions explored optimizing pricing strategies and A/B testing to balance cost recovery with customer retention.

Conclusion

Through a successful API integration with the GoShare platform, the leading grocery chain was able to successfully improve it’s delivery operations. Partnering with GoShare helped them discover these key takeaways:

• Reliable last mile service is essential for grocery retailers delivering to business accounts, even when deliveries operate at a loss.
• A unified provider reduces inefficiencies caused by juggling multiple delivery partners.
• Ongoing collaboration on reporting, scheduling, and service coverage ensures continuous improvement.

By strategically collaborating with GoShare, the grocery chain was able to expand its B2B delivery capabilities and more efficiently manage their logistics operations. Thanks to GoShare’s nationwide fleet of trucks and vans, they have been able to easily schedule food and beverage deliveries, from small grocery hauls to multiple pallet shipments, on demand or several days in advance. If your business is looking for a reliable delivery solution contact us today.

The post Case Study: Grocery Chain Expands B2B Delivery Capabilities with GoShare appeared first on GoShare.

The choice you make can impact your taxes, liability protection, growth opportunities, and credibility with clients and brokers which is why some delivery professionals talk to a licensed lawyer and/or accountant before making a decision. Below, we’ll review information about sole proprietorship vs. LLC for delivery professionals so you can better understand which option fits your goals.

What is a Sole Proprietorship in the Delivery, Moving, or Trucking Industry?

A sole proprietorship is the simplest business structure. You and your business are legally the same, which makes it easy and inexpensive to start. Many independent delivery drivers and small moving companies start this way.

Pros of a Sole Proprietorship

• Minimal setup costs and paperwork
• Income is reported directly on your personal tax return
• Good for small, part-time side hustles or local operations

Cons of a Sole Proprietorship

• No liability protection. Your personal assets are at risk in the event of accidents, lawsuits, or unpaid debts
• Limited credibility with brokers, shippers, and larger clients
• Fewer tax planning options as your income grows

What is an LLC in the Delivery, Moving, or Trucking Industry?

An LLC (Limited Liability Company) is a more formal business structure that creates separation between your personal finances and your business. Many owner-operators in trucking and growing moving companies choose this option because it offers both legal protection and tax flexibility.

Pros of an LLC

• Liability shield that helps protect personal assets
• More credibility with brokers, clients, and lenders
• Better positioned for growth, scaling, and hiring employees

Cons of an LLC

• Higher startup costs (state filing fees, annual fees)
• Requires more paperwork and compliance (operating agreements, annual reports)

LLC vs. Sole Proprietorship: Comparison for Delivery, Moving, and Trucking Businesses

Sole Proprietorship

• Liability: No separation, personal assets (house, savings, etc.) are at risk in accidents or lawsuits
• Startup Costs: Inexpensive, typically just a DBA filing and license
• Taxes: Income reported on personal return (Schedule C), all profits are subject to self-employment tax
• Credibility: May look less professional to brokers, shippers, and lenders
• Growth Potential: Best for one person operations or part-time side hustles
• Insurance: Requires commercial auto, cargo, and liability insurance.

LLC (Limited Liability Company)

• Liability: Protects personal assets, only business assets are exposed (if formalities are followed)
• Startup Costs: Requires state filing ($50 – $500+), annual fees, and compliance paperwork
• Taxes: Pass-through taxation by default, with the option to elect S Corp for tax savings as business grows
• Credibility: Seen as more professional and stable, often preferred by larger clients and partners
• Growth Potential: Scales easily for multiple trucks, employees, and long-term contracts
• Insurance: Same insurance needs, but LLC provides added liability protection

Which Structure is Best for Your Delivery, Moving, or Trucking Business?

• If you’re just starting with one truck or van and handling small, local delivery or moving jobs, a sole proprietorship may be a cost-effective way to test the waters.
• If you plan to expand your trucking company, sign contracts with freight brokers, or transport high-value goods, an LLC is usually the better choice. The legal protection, tax options, and professional credibility can help you secure more business and grow with confidence.

Disclaimer

GoShare is not a law firm or accounting service. This information is provided for educational purposes only and should not be taken as legal or tax advice. Every state has different requirements, and every business situation is unique. Before making a decision, we strongly recommend consulting with a licensed attorney and/or accountant to determine the best structure for your delivery, moving, or trucking business.

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What This Means for Shopify Merchants

With the new Zapiet integration, Shopify merchants can now:

• Offer Same Day and Scheduled Delivery: Let customers choose convenient delivery windows while you tap into GoShare’s professional driver network.
• Deliver Almost Anything: From furniture and appliances to retail goods and supplies, GoShare’s platform supports a wide range of delivery needs.
• Pay Only for What You Need: No need to manage your own fleet, GoShare gives you on demand delivery capacity without fixed overhead costs.
• Gain Real-Time Tracking Visibility and Updates: You can track deliveries in real-time and receive updates every step of the way.

How It Works

1. Install the Zapiet – Pickup + Delivery app in your Shopify store.
2. Enable GoShare as a delivery option in the app’s settings and get an API key from GoShare.
3. When customers place an order, Zapiet automatically offers GoShare powered delivery options at checkout.
4. A vetted delivery professional is dispatched to pick up and deliver the order within the chosen time frame.

Why GoShare + Zapiet Is a Game Changer

E-commerce customers now expect fast, flexible delivery options, especially for oversized products. By combining Zapiet’s seamless Shopify integration with GoShare’s scalable network of delivery professionals, merchants can exceed customer expectations without the complexity and cost of running their own delivery operations.

Get Started Today

Setting up the integration is quick and simple. For step-by-step instructions, check out our full guide here: How to Connect GoShare with Zapiet – Pickup + Delivery.

With GoShare and Zapiet, you can focus on growing your Shopify store while we handle the heavy lifting.

The post Zapiet Chooses GoShare to Bring Same Day and Scheduled Delivery to Shopify Merchants appeared first on GoShare.

For the GoShare team, this is more than just an honor. It’s a reflection of persistence, focus, and relentless execution. “This isn’t about awards or headlines,” said Shaun Savage, CEO and founder of GoShare. “It’s about building something real, something that solves problems for our customers and empowers our delivery professionals. Getting recognized again by Inc. is a great moment, but the real win is knowing we’ve earned the trust of customers who count on GoShare every day.”

National Recognition: Rank #2473

While many businesses have struggled to keep pace with economic uncertainty and rapidly shifting logistics demands, GoShare continues to move forward, literally and figuratively. We are thrilled to be ranked at #2473 on the 2025 national list, an improvement from 2024’s rank at #2506. GoShare is proud to not only be included in back-to-back years but to also see its rise in the rankings, highlighting the company’s continued growth as a leader in the last mile logistics, moving, and delivery industry.

Local Pride: Rank #28 in San Diego

GoShare has always been proud to call San Diego our home. Some of the most innovative and successful companies have gotten their start here, and GoShare is no different. Ranked as the 28th fasted-growing company in San Diego, this year’s ranking also marks as a significant improvement from last year’s placement at #46. While GoShare’s growth has accelerated beyond San Diego, we wouldn’t be here without the foundation and support we’ve received from our hometown.

Industry Leader: Rank #72 in Logistics & Transportation

Logistics and transportation companies have been at the forefront of innovation for decades and this year is no different. Our rank at #72 shows that GoShare is truly a pioneer in this industry thanks to our last mile delivery platform. As we continue to be a leader in on demand logistics and transportation, highlighted by our API and features such as real-time driver tracking, we are honored to be recognized and move up from last year’s ranking at #79 and look forward to helping create additional last mile logistics technology solutions.

Statewide Success: Rank #339 in California

It’s no secret that California boasts some of the biggest and most recognizable companies in the world. It can be difficult however to stand out and find success in a state crowded with so many companies, from older, established corporations to new, burgeoning startups. GoShare’s commitment to innovation in the last mile delivery and moving field is highlighted by our state rank of #339, yet another increase from the previous year’s rankings at #361.

Looking Ahead

As we celebrate this achievement, we are also looking to the future with excitement and determination. It’s a huge honor to be included in the Inc. 5000 list of the fastest-growing private companies in America, but to do that two years in a row is special. It not only cements GoShare as a true leader in the last mile delivery and moving space, it proves that we have the best, hardest working, and most loyal team of employees, customers, delivery pros, and investors. None of this is possible without all of their dedication and support. We’re excited to continue this success and are looking forward to what comes next.

Methodology

The Inc. 5000 list, published annually, honors companies that have shown outstanding revenue growth over a three-year period. Past honorees include household names like Chobani, Microsoft, Meta, and Patagonia. Inclusion is based on verified financial data and reflects a company’s growth trajectory, leadership strength, and business impact.

Companies on the 2025 Inc. 5000 are ranked according to percentage revenue growth from 2021 to 2024. To qualify, companies must have been founded and generating revenue by March 31, 2021. They must be U.S.-based, privately held, for-profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2024. (Since then, some on the list may have gone public or been acquired.) The minimum revenue required for 2021 is $100,000; the minimum for 2024 is $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons. 

To see the full 2025 Inc. 5000 list, visit inc.com/inc5000.

The post GoShare Climbs the Inc. 5000 List for the Second Straight Year, Rising in the Ranks of America’s Fastest-Growing Companies appeared first on GoShare.

Coming soon, you will also see an ETA tool that shows exactly when your delivery will arrive. Whether you’re managing one order or thousands, GoShare’s technology makes last mile delivery simple, reliable, and efficient.

✅ See your driver’s location in real time
✅ Enjoy full delivery visibility from any device
✅ Improve customer satisfaction with on-time arrivals
✅ Reduce delays, support requests, and stress

Ready to simplify your logistics?
Book a delivery with GoShare today and see how real-time tracking can transform your last mile delivery experience.

👉 Book Your Delivery Now

👉 Contact our Sales Team

Benefits of Real Time Driver Tracking for Deliveries

In today’s fast-paced delivery landscape, real-time visibility isn’t just a convenience, it’s a competitive advantage. That’s why GoShare is proud to offer Real-Time Driver Tracking for Last Mile Delivery, giving businesses the tools they need to streamline operations, reduce stress, and deliver an outstanding customer experience. Whether you’re managing deliveries of big and bulky goods or shipping smaller parcels, this powerful feature ensures transparency and efficiency from start to finish.

1. Enhanced Transparency and Trust

In last mile delivery, uncertainty creates friction. With GoShare’s real-time driver tracking, your business gains full visibility into every delivery, no more guessing or fielding calls from customers asking, “Where’s my order?”

Our live map view allows you and your customers to see exactly where the delivery professional is at any given moment via your web dashboard. This transparency builds confidence, improves communication, and eliminates unnecessary support requests, resulting in a smoother delivery experience for all parties.

2. A Seamless Delivery Experience for Businesses and Customers

The final mile is often the most complex leg of a delivery journey, involving pick-ups, unpredictable road travel, and secure unloading. Unexpected delays, like traffic, location access issues, or pickup problems, can disrupt your entire workflow.

With GoShare’s real-time driver tracking for last mile delivery, you’ll be aware of any holdups or changes in timing. This visibility empowers you to stay informed, make proactive decisions, and keep your customers in the loop, ensuring a frictionless, reliable delivery process.

3. Time Savings and Operational Efficiency

Your team’s time is valuable. Instead of calling support to check on order status or waiting idly for a delivery to arrive, GoShare’s real-time tracking lets you monitor deliveries closely, saving hours of guesswork and follow-up.

Combined with our on-demand platform that allows scheduling same-day or future deliveries, GoShare helps your business operate with greater agility and efficiency. Spend less time managing deliveries and more time growing your business.

The amount of time supply chain teams save when partners or vendors provide real-time driver tracking can vary depending on the size of the operation, number of deliveries, and current communication workflows. However, based on industry studies, real-world implementations, and logistics best practices, the following estimates apply:

Estimated Time Savings from Real-Time Driver Tracking

📦 Per Delivery:

• 5–15 minutes saved per delivery
  (Reduced time spent making status inquiry calls, emails, or chats; no manual tracking or follow-up needed)

📈 At Scale:

• For teams managing 50–100 deliveries per day
  4–12 hours saved daily across dispatchers, support reps, and warehouse teams
  (Time savings come from fewer interruptions, faster handoffs, better exception management, and improved planning)
• If average cost is $30 per hour, annual savings would be between: $43,800 – $131,400.

🧑‍💼 Per Employee / Role:

• Dispatchers/Coordinators: Save 30–60 minutes per shift
• Customer Support Teams: Save 40–80% of time spent answering “Where is my order?” inquiries
• Warehouse & Dock Teams: Improve efficiency in staging and loading/unloading based on ETAs

• Faster exception resolution (missed pickups, delays, traffic issues)
• Higher customer satisfaction scores
• Reduced need for buffer time between shipments

• A 2023 report from FourKites found that companies using real-time visibility tools experienced a 20–30% increase in operational efficiency.
• McKinsey & Co. found that supply chains with real-time tracking reduce customer inquiry calls by 40–70%, and improve NPS by 15+ points

Why Businesses Choose GoShare

GoShare is more than just a delivery platform, we’re your logistics partner. Our Real-Time Driver Tracking for Last Mile Delivery is part of our larger mission to deliver speed, transparency, and flexibility in every order. Whether you’re in retail, construction, auto parts, food or furniture, GoShare gives you the tools you need to succeed. Our nationwide network of delivery professionals have pickup trucks, cargo vans, box trucks, and sedans that can be booked through our website, mobile apps, or API integration.

Ready to upgrade your delivery operations?

👉 Book a Delivery Now and experience the GoShare difference.

The post Real-Time Driver Tracking For Last Mile Delivery appeared first on GoShare.

Faced with growing demand for same day delivery of furniture and other big and bulky items across more than 900 stores in 47 states, a regional retailer with over 200 stores needed a national carrier that could be switched on quickly, scale up or down by market, and integrate cleanly into its existing omnichannel tech stack. By activating the GoShare Delivery API through Delivery Solutions’ provider agnostic orchestration platform, the retailer launched a same day, ship from store program in weeks, not months, while delivering a best in class customer experience.

The Challenge

• Nationwide footprint, limited capacity. At their peak, the retailer operated over 1,000 retail store locations coast to coast, but most locations lacked trucks, or staff, to get large goods to shoppers quickly.
• Multiple carrier headaches. Managing dozens of regional big and bulky delivery providers drove up costs and eroded visibility.
• Rising customer expectations. After introducing same day delivery for small parcel orders, shoppers expected the same convenience for sofas, patio sets, and mattresses.

The Solution

• Delivery Solutions: Single API orchestration platform already in use by the retailer; flips on GoShare as a delivery option with a few lines of code.
• GoShare Virtual Fleet: 60,000+ background checked truck, cargo van & box truck drivers available on demand in every metro the retailer operates in.
• Integrated Customer Experience: At checkout, Delivery Solutions’ rules engine selects GoShare for oversized orders, shows a 2 hour window, and returns real-time tracking links to the shopper.

Implementation Timeline

• Week 0: Commercial terms executed under the retailer’s existing Delivery Solutions master contract (“single contract” feature).
• Week 1: Sandbox API calls certified; GoShare rates & service levels loaded into Delivery Solutions console.
• Week 2: Soft launch in 25 pilot stores across New Jersey and Florida; first order delivered 47 minutes after checkout.
• Week 4: Rollout to 75 stores; GoShare field ops host joint “delivery boot camp” for store associates.
• Week 8: National coverage is live for all big and bulky SKUs in eligible ZIP codes.

Key Metrics

KPIs (first 90 days)

• Same day fulfillment rate: 98 %
• On time delivery: 97 %
• Damage claim rate: 0.05 %
• Average customer rating: 4.8 / 5
• Incremental sales lift on eligible SKUs: +14 %

Achievements

• Speed & Scale: Same day fulfillment hit 98 % nationally, with median door to door cycle time of 60 minutes.
• Customer Delight: 4.8 star average rating.
• Cost Efficiency: Unified pricing algorithm and crowdsourced capacity trimmed per order delivery cost by 18 % vs. legacy providers
• Seamless Ops: Store teams book deliveries in the familiar Delivery Solutions portal; GoShare handles driver dispatch, live support, and claims processing end to end.
• Revenue Lift: In categories flagged “oversized,” conversion jumped 14 % after the GoShare option went live.

“Turning on GoShare through Delivery Solutions was virtually plug-and-play. In less than a month we scaled same day delivery for sofas, furniture, etc. without adding headcount or IT debt.” – Senior Director, Domestic Transportation of the Regional Retailer

Why The Regional Retailer Chose GoShare

1. Nationwide Elastic Capacity: Access to box trucks, cargo vans, and pickup trucks in every key market.
2. Low Damage, High Care: 0.05 % claim rate thanks to professional loading standards and real-time photo POD.
3. Transparent Economics: Upfront dynamic pricing, no residential surcharges, and consolidated weekly invoices.
4. Data & Visibility: API-level event feeds push milestones back into the retailer’s OMS for a single source of truth.
5. Speed: Optimized dispatching algorithm and large driver network to support same day big and bulky delivery.

Conclusion

GoShare’s robust platform and nationwide network of drivers allowed the regional retailer to scale its last mile delivery operations. Thanks to a seamless omnichannel API integration, the retailer was able to offer same day delivery for big and bulky items for their customers. If your business is looking for a reliable delivery solution contact us today.

About the Partners

GoShare provides an on demand “virtual fleet” of 60,000+ vetted delivery professionals and a robust delivery API for retailers, 3PLs, and manufacturers.

Delivery Solutions (UPS company) is a leading omnichannel experience management platform, unifying same day delivery, pickup, shipping, and post-purchase across a single API.

The regional retailer with over 200 stores is one of America’s largest discount home stores.

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UniHop is a logistics solutions provider specializing in the transportation of food & retail goods. Founded by Kyle Levy, UniHop aims to simplify the delivery process by offering efficient and reliable services to its customers. The company’s mission is to make delivery easy, positioning itself as a dependable partner for businesses requiring last mile delivery solutions.

The Challenge

UniHop faced the challenge of efficiently managing last mile deliveries for large catering orders and bulky retail items. Alternative delivery methods were often inefficient, leading to delays and increased operational costs. UniHop needed a solution that could provide:

• Access to a network of reliable drivers with appropriate vehicles
• Efficient scheduling and tracking of deliveries
• Scalability to handle varying delivery volumes
• Enhanced customer satisfaction through timely and safe deliveries

One point that Kyle mentioned that separates GoShare from our competitors is, “If I send an order to GoShare for a cargo van, I know I’m going to get a cargo van.”

The Solution

To address these challenges, UniHop partnered with GoShare, an on-demand delivery platform connecting businesses with a network of delivery professionals. GoShare’s platform offers:

• A user-friendly interface and APIs for scheduling and managing deliveries
• Access to a vast network of drivers equipped to handle food and retail deliveries
• Real-time tracking and communication features
• Scalability to accommodate fluctuating delivery demands
• Proof of delivery

By leveraging GoShare’s capabilities, UniHop could streamline its delivery operations, reduce overhead costs, and improve service reliability. “I love the ability to have drivers that actually can assemble furniture and that they’re expecting to assemble.”

Key Metrics and Achievements

The partnership between UniHop and GoShare yielded significant improvements in UniHop’s delivery operations:

• Enhanced Efficiency: The ability to quickly schedule and dispatch deliveries reduced delays and improved overall operational efficiency.
• Scalability: GoShare’s flexible platform allowed UniHop to scale its delivery services according to demand without the need for additional infrastructure.
• Customer Satisfaction: Timely and reliable deliveries led to increased customer satisfaction and repeat business.
• Cost Savings: Reduced need for maintaining a large in-house fleet and associated overhead costs.

Client Testimonial

Kyle Levy, founder of UniHop, expressed his satisfaction with the partnership, highlighting the ease of use and reliability of GoShare’s platform as key factors in UniHop’s improved delivery services. Kyle noted, “I really can’t think of another company that we currently work with that I can send an order to them and say, I’m totally confident it’s going to get taken care of.”

Conclusion

UniHop’s collaboration with GoShare exemplifies how strategic partnerships can overcome logistical challenges in last mile delivery. By utilizing GoShare’s robust platform, UniHop enhanced its operational efficiency, scalability, and customer satisfaction, positioning itself as a reliable provider in the delivery service industry. If your business is looking for a reliable delivery solution contact us today.

For more insights into UniHop’s experience with GoShare, you can watch the full customer spotlight video.

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