Customer Support Specialist - Hiring Customer Service Jobs, San Diego

Join Our Team as a Customer Support Specialist

Job Description:

Enjoy working from home or working from our downtown San Diego office, while making an impact with a growing new company! (Currently, all team members are remote because of the pandemic.)

We are hiring a friendly customer support specialist to communicate with our customers and help solve problems. The ideal candidate will have a friendly demeanor and have 2+ years of customer service experience with a strong desire to help people. You will need to be tech-savvy.  Access to a quiet work environment, a smartphone, and a computer with reliable internet access is required. If you are empathetic and enjoy working with people you should apply now. We are looking for someone who can work full-time. Shifts may include nights and weekends.


  • Provide our customers with answers to questions and  solutions to meet their needs
  • Receive customer requests via phone, text, chat, and email
  • Maintain customer and delivery professional satisfaction
  • Report technical issues to the engineering team
  • Report customer feedback to the management team
  • Collaborate with other GoShare staff members

Required Experience:

  • Associate’s degree or above preferred, but not mandatory
  • 1-2 years of experience in customer service preferred, but not mandatory


  • Excellent customer service and communication skills
  • Friendly
  • Ability to handle and prioritize multiple tasks
  • Comfortable with smartphone apps and web-based applications
  • Attention to quality and detail
  • Bilingual a plus

Hours: Full Time

Pay: Hourly

Preferred Locations: California; Michigan; Oklahoma; Massachusetts; Texas; Florida; North Carolina; Colorado. Other locations considered on a per candidate basis, must be US-based. No relocation assistance provided. Must be authorized to work in the US.

Date Posted: 3/4/20

Keyword: Customer Service, Customer Success, Customer Support

Company: GoShare, 101 W Broadway, San Diego CA 92101

Apply Now