1. Size Does Matter
It is very important to enter the correct weight of the cargo and the correct piece count. GoShare’s vehicle selection algorithm uses the weight of the cargo items as a primary factor in determining the correct vehicle type to send. If the wrong vehicle is dispatched it will slow down delivery times and increase costs.

2. Time Windows
You can schedule a delivery within 2 hours (Urgent), within 4 hours (Standard), same day (before 5pm) or next day. We highly recommend choosing Standard or Same Day unless the delivery need is truly Urgent. Typically, your delivery request will be accepted within 2 minutes by one of our delivery professionals.  If no driver is available at the desired time the GoShare customer service team will reach out to Sherwin Williams courier management to find an agreeable time.

3. How to Order

All paint delivery orders should go through the Sherwin-Williams POS which utilizes the GoShare API integration.

4. Select the Correct Equipment
You do have the ability to select a vehicle type in the Sherwin-Williams POS. GoShare has over 10,000 delivery professionals with pickup trucks, cargo vans, box trucks and sedans. If you don’t know which vehicle is best, you can leave it blank and our system will select the correct vehicle for you based on weight. If you need special equipment such as a Box Truck with a lift gate or a truck with a  ladder rack, make sure to add that to your order so we can dispatch the correct vehicle.

5. Have Items Ready to Go
To make your last mile paint deliveries more efficient, please have all items packed and ready to go before your GoShare delivery professional arrives. Position items for easy loading. Don’t forget to give your driver the Bill of Lading (BOL) for proof of delivery.

6. Talk to Us
Our customer support team and your account manager are available to help answer any questions or concerns that you have. You can live chat, email or call our support team 7 days a week between 7am – Midnight EST. Contact us here.

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1. Have Items Ready to Go
You will save money by having your Pier 1 items packed and ready to go before your delivery professional arrives. If possible, bring the items to the curb for easy loading. You pay a flat rate per minute from pickup to drop off. The clock will start when the delivery professional begins loading your cargo into the delivery professionals vehicle. The clock stops once your cargo has been delivered to the drop off location. We can bring items into the house and assemble for a small, flat fee.

2. Choose the Correct Number of Delivery Professionals
You can select one or two delivery professionals to help you depending on the situation. If you don’t want to do any work, select two delivery professionals and sit back while we do the heavy lifting. If the load is lighter or you want to save some money you can select one delivery professional. If the item is heavy and you are questioning if you can help or not we recommend choosing two to be safe.

3. Communicate With Your Delivery Professional
After your delivery professional accepts your request, you will have access to a phone number to reach him/her. We encourage you to contact your delivery professional if you have any questions or if you want to discuss the details of the project before they arrive. This is especially important if you have special pickup or drop off instructions such as a gate code. We believe that good communication is the key to having a great experience with GoShare. We have also built a lot of communications tools into our system to notify you automatically when your delivery professional arrives at Pier 1 and when your cargo is delivered. You can also contact GoShare directly if you have any questions that your delivery professional can’t answer.

4. Don’t Ride With the Delivery Professional
GoShare is a platform for moving cargo, not people. Our insurance policy will protect your cargo but it will not protect you if you are injured in an accident while riding with the driver. Please arrange separate transportation for yourself when using GoShare.

5. Choose The Correct Vehicle
GoShare delivery professionals have pickup trucks, cargo vans and box trucks. Please make sure that your cargo will fit into the vehicle type that you select. To get delivery vehicle dimensions use our free estimate tool.

6. Earn GoShare Credit
After you create your account you will be assigned a unique GoShare promo code. You can invite friends to join GoShare using your promo code. When you share your GoShare promo code, your friend will get $10 off their first delivery and you will receive a $10 GoShare credit after their first delivery is complete.

6. Scheduling Your Pickup
With GoShare you can schedule a pickup as soon as 30 minutes from now or you can book in advance. You can save money by booking your delivery outside of your local rush hour if possible. Our price estimating tool does take traffic into consideration. Lastly, we recommend not booking or rescheduling during inclement weather if possible.

Thanks for choosing GoShare for Pier 1 Delivery!

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